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Global Account Manager

Based: Stirling, Scotland, UK
Salary: Generous, Depending on Experience
Contract: Permanent, Full-Time

The Role

We have an amazing opportunity for a talented Account Manager or Business Developer to join our rapidly expanding company as a member of our client-facing commercial team.

The Global Account Manager will play a lead role within the business, managing the international growth with some of Global Voices’ key clients. You’ll also be responsible for new business and developing accounts with large blue-chip companies in several geographic areas.

Due to the nature of this role, it will involve some international travel.

Overview of Duties and Mission

  • You’ll be responsible for key account growth, building strong relationships with senior decision makers/influencers and developing local (single country accounts) into global accounts.
  • Building and managing your own sales pipeline.
  • Using your commercial flare and financial acumen to understand your market area and identify possible new clients.
  • Identifying key competitor account opportunities and formulate plans to deliver and convert significant wins.
  • Understanding and supporting training and sharing of knowledge.
  • Negotiating complex sales enquiries and offering bespoke solutions to clients.
  • Adopting a proactive approach to developing and maintaining a level of product and wider industry knowledge which can be passed on to the customer base.
  • Provide guidance and support to peers, colleagues and clients on contractual issues, and oversee rates and scope negotiations.
  • Reviewing budgets and resourcing requirements on a regular basis.

Your Profile

  • Fully fluent in English with excellent verbal and written communication skills.
  • Business acumen and commercial awareness essential.
  • Proficient with Microsoft Word, Excel, and Outlook.
  • A keen eye for attention to detail.
  • Strong organisational skills and ability to prioritise workload to meet deadlines.

Nice to have but not essential

  • Fluency in another European language is desirable.
  • Experience of a similar role in a language services provider or in the professional services industry.
  • Local to the area, with a full clean driver’s licence.
  • Degree educated (specific subjects not required).

Languages

For this role we will consider native/near-native language speakers of the following:

  • English
  • German
  • French
  • Italian

Benefits

  • Business performance related bonus scheme.
  • Fully funded private healthcare (length of service dependent).
  • Plenty of free on-site parking.
  • Break-out room with ping-pong, table football, Netflix and more!
  • International company-funded vacations.

Remuneration

Generous – depends on experience and suitability + company bonus scheme

Line Manager

Business Development Director

Who We Are

Global Voices is a B2B language services and communications agency based in Stirling, Central Scotland. We are experiencing a period of rapid growth and exciting change. Located in one of Europe’s most picturesque business centres; we have stunning views of the Wallace Monument and the surrounding heather-clad hills. We are proud to work with clients such as Porsche, Standard Life, Police Scotland, the NHS, G4S, and many, many more!

Our Cultural Values

  • Dream Big
  • Play to Win
  • Bring Vision and value

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